After a few tries, here is what we know. Please view the short video about logging in that you were sent by the international team. As usual with any new technology, there are a few tricks to make your life easier.
We have found that if you use your same user name and then tap “forgot password” you will receive an email allowing you to do an update. Can’t remember your unique membership number? Your executive has it on a list! Problems should be addressed via email to the international site staff and so far, response time has been excellent!